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Author Topic: trial version installation problem  (Read 2503 times)
mara7b
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« on: June 11, 2008, 09:10:44 PM »

Hi I have problem after I installed Auto Dealer according to instructions in install instructions I face problem that when I try to open any page I get error msg :
Fatal error: Unable to read 567 bytes in /home/xxxxx/public_html/index.php on line 0
I checked config file eevry thing is ok and some files uploaded as instructed  in binnary mode and writable files (chmod to 777)
my server support php 5.2.5.Thank you
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Tim
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« Reply #1 on: June 11, 2008, 10:51:28 PM »

That error means the file(s) are corrupted. Sometimes the program used to unzip them is the problem and sometimes an FTP program doesn't upload it in the correct mode even when it is set. Try unzipping and uploading the files again.

If you would like us to install it for you please submit a support ticket with the following info.

Domain
FTP - User/Pass
Database: Name, Username, Password, Server
Location(folder) to install in.

There is no charge for installations.

Thanks,
Tim
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mara7b
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« Reply #2 on: June 12, 2008, 03:53:49 AM »

Thank you sir. I will try to upload the files again if this problem still there Im going to send u a ticket. Smiley
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Fleessy
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« Reply #3 on: March 15, 2010, 02:53:56 PM »

I have big problem with instalation step: Setup theme
In the server i create directory /tmp/ps_themes_compiled and give chmod 777 to this directory
In instalation step Compile Directory: /home2/bialypro/tmp/ps_themes_compiled

 after the installation, this error shows up:
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Tim
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« Reply #4 on: March 15, 2010, 07:24:12 PM »

Hi,

I am not sure where you got that. There is no Setup theme or Compile Directory step.
The templates directory already exists and does not need 777 permissions. If you wish to add a new template, you need to create a folder inside the templates directory and add the customized files. Then change the $template setting in config.php to the name of the folder you added so it will load the templates from that location.


Thanks,
Tim
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